I am learning to use Constant Contact, finally. I am tired of never getting my mailing lists straight (as I am sure some of my mailing list victims are) and I think this will really help. I have found the process mildly, but not overly frustrating, about on par with learning any other web-based tool.
However, having written the darn thing on the site, I now have to figure out how to make a link here to the blog, and put it on as a downloadable pdf. I think this LINK may do the trick, but it's not exactly the format I am looking for (and whoever Charlotte is, thanks for letting me use your copy) However. Slowly, slowly is my advice for using any new computer aided process!